(Last updated January 25, 2023)

This Privacy Policy describes how lugufelo artist ("we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors and users ("you" or "your") on our website, https://lugufelo.com/. We are committed to safeguarding your privacy and ensuring the security of any information you provide to us. By accessing and using our website, you consent to the terms and practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, and phone number. We may also collect additional information you choose to provide when communicating with us through contact forms or email.

1.2 Payment Information: If you make a purchase on our website, we may collect payment-related information, such as your credit card or other payment method details. However, we do not store or process payment information directly. All payment transactions are securely processed by trusted third-party payment processors.

1.3 Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, device information, and website usage statistics. This information helps us understand how visitors use our website and allows us to improve its functionality and performance.

  1. Use of Information

2.1 Personal Information: We may use the personal information you provide to communicate with you, respond to your inquiries, process your orders, and provide you with information about our products, services, and events. We may also use your information to customize your website experience and send you promotional materials or newsletters if you have opted-in to receive them. You can opt-out of these communications at any time.

2.2 Payment Information: We use third-party payment processors to securely handle payment transactions. We do not store or retain any payment information on our servers.

2.3 Usage Information: We may use usage information to analyze trends, administer our website, improve user experience, and gather demographic information for aggregate use. This information helps us understand how visitors interact with our website and allows us to make informed decisions regarding website enhancements and marketing strategies.

  1. Information Sharing

3.1 Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as website hosting, payment processing, data analysis, and marketing. These service providers have access to personal information necessary to perform their respective tasks and are obligated to maintain the confidentiality and security of that information.

3.2 Legal Compliance: We may disclose personal information when required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, safety, or property, or to investigate potential violations of our terms and conditions.

  1. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  1. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

  1. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.